Data Protection

Privacy Policy

How we collect, use and protect your personal data and translation files on TranzlyWeb

Last updated: 01/07/2025

1.Introduction

This privacy policy describes how TouToulliou ("we", "us", "our company") collects, uses and protects your personal information and translation files when you use TranzlyWeb. We are committed to respecting your privacy and protecting your personal data and translation content in accordance with the General Data Protection Regulation (GDPR).

Important: By using TranzlyWeb, you accept the practices described in this policy.

2.Data we collect

2.1 Data provided directly

  • Account information (name, email address, username)
  • PO files and translation content you upload
  • Project names and organization data
  • Messages and support requests you send us
  • Preferences and notification settings

2.2 Automatically collected data

  • IP address and approximate location data
  • Browser type and operating system
  • Platform usage statistics and feature interactions
  • Translation activity and file processing metrics
  • Referral source (how you arrived on our platform)

3.How we use your data

We use your personal data only in the following cases:

Translation services

Process and store your PO files to provide translation management and auto-translation features.

Communication

Respond to your support requests and keep you informed of platform updates and features.

Security

Protect our platform against fraud, abusive use, and unauthorized access to your translation files.

Service improvement

Analyze platform usage to improve our translation tools and features.

4.Sharing your data

Principle: We do not sell, rent or share your personal data with third parties for commercial purposes.

Limited exceptions

We may share your data only in the following cases:

Service providers

Hosting, analytics, auto-translation services, and technical maintenance (under strict confidentiality agreement).

Translation processing

Your PO files may be processed by third-party translation services to provide auto-translation features.

Legal obligations

When the law requires us to disclose certain information to competent authorities.

5.Cookies and similar technologies

We use cookies to improve your experience on TranzlyWeb. Here are the types of cookies we use:

Essential cookies

Required

Necessary for the proper functioning of the platform (authentication, file management, preferences).

Analytics cookies

Optional

Help us understand how you use the platform to improve our translation tools and features.

You can manage your cookie preferences through your browser settings.

6.Your rights regarding your data

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access

Know what data we hold about you

Right of rectification

Correct inaccurate data

Right of erasure

Request deletion of your data

Right of portability

Retrieve your data in a standard format

Exercise your rights
Contact us

7.Security of your data

We take the security of your data very seriously and implement several protection measures:

SSL encryption

All data is transmitted securely

Restricted access

Only authorized staff can access data

Backups

Your data is backed up regularly

Important: No system is 100% secure. We cannot guarantee absolute security but we do everything possible to protect your data.

8.Contact us

For any questions regarding this privacy policy, your translation files, or to exercise your rights, please do not hesitate to contact TouToulliou:

Questions about your data? Contact us
Contact us

Response time: We commit to responding to any request regarding your data within a maximum of 30 days.

Last update of this privacy policy: 01/07/2025

This privacy policy is effective from this date and applies to all users of TranzlyWeb.